Data Protection

1crickex Privacy Policy – Your Data Is Our Responsibility

This page provides a clear and transparent explanation of how your personal data is collected, used, and protected at 1crickex. We believe that safeguarding your privacy is one of our core responsibilities.

Last Updated: January 2026
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256-bit
SSL Encryption
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Zero
Third-Party Sale
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Complete
Transparency
GDPR
Policy Compliance

How We Protect Your Privacy

The key pillars of 1crickex's Privacy Policy at a glance

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Advanced Encryption

All your personal and financial information is protected with 256-bit SSL encryption. Hackers and third parties cannot access this data.

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No Sale of Data

1crickex never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

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In Your Control

You can view, correct, or request deletion of your data at any time. Your information belongs to you.

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Cookie Transparency

We are transparent about which cookies we use and why. You can manage cookie preferences directly from your browser settings.

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Legal Compliance

1crickex operates in compliance with international data protection laws and GDPR principles. All applicable regulations are followed in the storage and processing of your data.

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Direct Contact

For any privacy-related questions or concerns, you can contact our Data Protection team directly.

Introduction

Welcome to the 1crickex Privacy Policy. We operate a trusted online Sports Betting platform for users in Bangladesh. This Privacy Policy explains how we collect your personal information, how we use it, and how we keep it secure.

1crickex believes privacy is a fundamental right. We handle every piece of your information with the same trust you place in us when using our platform. We will never misuse your data or sell it to third parties.

This privacy policy applies to the 1crickex website, mobile app, and all related services. By using the platform, you are deemed to have accepted this policy. Please read it carefully before using our services.

Important: This Privacy Policy was last updated in January 2026. Any changes will be published on this page and, where applicable, you will be notified by email.

What Information We Collect

Under 1crickex's Privacy Policy, we only collect information that is necessary to provide our services. We never ask for data we don't need.

Directly Provided Information

Information you provide directly during registration and while using our services:

  • Full name, date of birth, and gender
  • Mobile Number & Email Address
  • Residential Address & District
  • National ID number or passport number (for KYC verification)
  • Payment Method Details (bKash/Nagad/Rocket Number)
  • Information provided when contacting customer support

Automatically Collected Information

Information collected automatically while using the platform:

  • IP Address & Device Type
  • Browser Information & Operating System
  • Page visit time, duration, and navigation patterns
  • Betting activity and transaction history
  • Cookies & Local Storage Data
Data Type Purpose of Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account communications & OTP verification Yes
National ID Card KYC Verification & Fraud Prevention Required for Withdrawal
Payment Information Deposit & Withdrawal Processing Yes
IP Address Security & Fraud Detection Automatic
Betting History Service Improvement & Responsible Betting Automatic

How We Use Your Information

1crickex uses your information only for legitimate and specific purposes. All purposes are clearly outlined below:

Service Delivery & Operations

  • To create and manage your account
  • To process betting transactions
  • To process deposits and withdrawals
  • To Provide Customer Support
  • To send promotions and bonus offers (with your consent)

Security & Legal Obligations

  • To prevent fraud and cyberattacks
  • To comply with Anti-Money Laundering (AML) policy
  • To Complete Age Verification & the KYC Process
  • To fulfill legal obligations
  • To Ensure Responsible Betting

Service Improvement

  • To improve your platform experience
  • To Plan New Features & Services
  • To customize content based on user preferences
  • To identify and resolve technical issues

Please Note: We never share your information with third parties for advertising purposes. If you no longer wish to receive marketing emails, you can unsubscribe at any time.

Data Sharing Policy

1crickex's privacy policy is clear — we do not sell your personal data or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Limited Data Sharing

  • Payment Processors: Transaction details are shared with bKash, Nagad, or Rocket to process deposits and withdrawals.
  • Legal Authority: Information may be disclosed to relevant authorities when required by court order or legal obligation.
  • Fraud Prevention: Relevant information may be shared to assist in the investigation of fraud and cybercrime.
  • Technology Partners: Trusted technology service providers that support platform operations may access limited data solely for that purpose and are not permitted to use it for anything else.

Whenever data is shared with third parties, they are bound by strict confidentiality agreements and may only use the information for the specified purpose.

Security Measures

1crickex uses industry-leading security technology to keep your data safe. Our security framework is multi-layered and regularly updated.

Technical Security

  • 256-Bit SSL Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall Protection: Unauthorized access blocked with advanced firewalls.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Backup: Regular backups stored on secure servers.

Institutional Security

  • Staff Privacy Training & Confidentiality Agreements
  • Least Privilege Access Policy
  • Rapid Response Plan for Data Breaches
  • Suspicious activity monitored 24/7

Security Tips: To keep your account secure, use a strong password, update it regularly, and never share your login credentials with anyone.

Cookie Policy

Cookies are small files stored on your device. In accordance with 1crickex's privacy policy, we use cookies for various purposes. The types of cookies we use and why are explained in detail below.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and platform security — the platform cannot function without these Deleted at end of session
Functional Cookies To remember your preferences, such as language and betting settings 1 year
Analytics Cookies Understanding platform usage patterns and improving our services 6 Months
Security Cookie Detecting fraud & bot activity 30 days

You can block or delete cookies from your browser settings. However, disabling essential cookies may cause some features to not work properly.

Data Retention Period

1crickex does not retain data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations or resolve disputes.

  • Account Information: Retained for a minimum of 5 years after account closure (for legal compliance purposes).
  • Transaction Records: Retained for up to 7 years (in compliance with financial regulations).
  • Communication History: Customer support conversations are retained for 3 years.
  • Betting History: 5 years after account closure.
  • Cookie Data: As per each cookie's individual expiry period.

Once the designated retention period expires, all data is securely deleted or rendered unreadable.

Your Rights

1crickex's Privacy Policy gives you full control over your personal data. All of your rights are outlined below:

  • Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
  • Right to Rectification: You can request a correction if any of your information is inaccurate.
  • Right to Erasure: In certain circumstances, you can request that your information be deleted.
  • Right to Restrict Processing: In certain circumstances, you can request that the use of your information be restricted.
  • Right to Data Portability: The right to receive your data in a structured, portable format.
  • Right to Object: You can opt out of your information being used for marketing purposes.
  • Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise these rights Help Center Contact us. We typically respond to your request within 30 business days.

Protection of Minors' Data

1crickex is strictly not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

Age is verified at the point of registration, and no one under 18 can create an account. If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

For Parents & Guardians: If you discover that your child has created an account on 1crickex, please contact our support team immediately. We will take prompt action.

Privacy Policy Updates

1crickex reserves the right to update or modify this privacy policy, in part or in full, at any time. If any significant changes are made, we will notify you through the following means:

  • Displays notifications on the platform
  • By sending a notice to your registered email
  • By updating the "Last Updated" date at the top of this page

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, feel free to reach out to us directly. Our dedicated data protection team is ready to assist you.

Thank you for reading this Privacy Policy. 1crickex is always committed to protecting your privacy and keeping your data secure.

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Start betting on a safe and trusted platform

Your data is completely secure with 1crickex. Register now and enjoy the best Sports Betting on cricket, football, and more.

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